Item didn't fit or you just don't love it? No problem!
Our return policy is for store credit only. If you would like to exchange your item for a different size, you can use your store credit to purchase the new size. Orders MUST meet the below requirements to be eligible for return.
- All items must be unworn, unwashed, cigarette smoke and deodorant free
- Items must be postmarked within 14 days from the date of delivery
- Sale items, jewelry and handbags are FINAL SALE
If your return does not meet the above requirements, your return will be refused by our returns department and returned to sender.
Please allow 1-3 business days to process your return once it is received by our returns department. You will receive an email with your store credit. Credit does not expire.
Send your return back to us using the most economical method available to you. We recommend a method with a tracking number. We are not responsible for returns lost in the mail.
Dear Stella Returns
1640 Rollins Way 200A
Columbus, GA 31904
We inspect all items before shipping them out but sometimes mistakes are made. If you receive an item that is damaged you MUST notify us within 3 days of receiving your order. Item must be unworn and tags still attached. Please email us at email@example.com with a picture of the defect along with your name and order number.
Due to the limited quantities and fast turnover of inventory we cannot offer exchanges. If you wish to swap your item for a different size, return your item during the 14 day return window and order the correct size using the store credit.